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“Customer Smile is Our Guarantee “ NBI cares to serve you enjoy our products cool with Satisfaction. For the immediate response to your question, please check out the Frequently Asked Questions (FAQ) or locate an Instruction Manual on this site. If you do not find your answer, you can send an inquiry from this page and a NBI Customer Service Specialist will be happy to serve you.

Please be advised, due to the potential for high volume associated with the holiday season, you only need to submit your form once. We appreciate your patience and will get back with you as soon as possible.

Sincerely,

NB Ind. Co., Ltd.

Holiday Season Hours of Operation (December 26th – February): Monday – Friday, 9am – 4pm EST (Closed holidays)

Off-Season Hours (March – December 23rd): Monday-Friday, 9am – 3pm EST (Closed holidays)

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